General Information about Cuba

Apartments and Houses for Rent


Frequently Asked Questions. Apartments and Houses for Rent in Cuba


00.- How to RESERVE and PAY the accommodation


01.- I want to go to Cuba, what should I do?
02.- In the tourist card or visa is it mandatory to put the address where I am going to stay?
03.- What time of year is the best time to go to Cuba?


04 .- Which is better, hotel, apartment or private house?
05.- About the companions in Hostels and Apartments
06.- How to pay the house or the apartment?
07.- How many people can we spend the night in a room or an apartment?
08.- Are rents expensive in private homes? Which are the best?
09.- How to know if a house or apartment is authorized to rent?


10.- What should I do at the airport in Cuba? - Formalities
11.- How do I get to the accommodation from the airport?
12.- What currency is paid in Cuba?


13.- Plane - Train - Car rental - Bus - How do I move to other provinces?
14.- About taxis and the displacement in cities
15.- Excursions from Havana Where to?

16.- And what happens if there are hurricanes?

17.- Where can I safely park my car?


18.- Eating in Cuba
19.- Internet and email in Cuba
20.- Phone in Cuba - How to call does my cell phone work?
21.- What can I give to Cubans? HELP TO CUBA
22.- Sex in Cuba
23.- What is a "jinetero" or "jinetera"?
24.- What is harassment of the tourist?
25.- What laws of Cuba should I know? - SECURITY
26.- Who do I go to in Cuba if I need something?
27.- I'm going to the Palacio de Congresos where is it and where do I stay?


- Fill in the form of accommodation that you like, which you will find at the end of the description of the chosen accommodation.
- Fill in all the fields, the owners ask for availability, make sure it is a serious request.

More information on how to book and pay for accommodation ...

01 .- I want to go to Cuba, what should I do?

a) Buy a ticket. You can do it from our website.Flight offers

b) Take out a visa or tourist card and a compulsory travel insurance, read how and where

c) Book an accommodation. The top menu has them in all cities and of different types. Choose the one you like and reserve it. Send flight data because the houses ask for it to guarantee dates of reservation and the availability can change in matter of hours.

d) Pack the suitcase, know to carry in your suitcase to spend your vacations on vacation Cuba

e) Know what will allow you to enter the airportCustoms - Permitted and prohibited

f) Get money and feel like having fun. Also know about currency used in Cuba: The CUC

02.- In the tourist card or visa is it mandatory to put the address where I am going to stay?

According to which countries it is obligatory, in others not, but to the entrance in Cuba, in the control of immigration, they can ask him where he is to stay and the authorities can verify the legality of the lodging in the computer. Always tell the truth because foreigners must be at all times located to help them in case of cyclone (hurricane), medical alerts, etc. Never stay in an unauthorized house, it is a crime in Cuba, all of our website are legally authorized.

more information

03.- What time of year is the best time to go to Cuba?

Cuba has a mild tropical climate. Any time is good. You can go to the beach all year round. The month of August is the warmest and the January is the coolest. When in winter Cubans say that "entering a cold front" for most foreigners is a relief and the opportunity to wear a long sleeve shirt at night

Havana is the province of Cuba less hot in summer. Temperatures in Cuba do not usually go from 33 to 34 degrees in summer, but the humidity is high. In winter, with few exceptions, they do not usually go down by 12 or 15 degrees at night. In the lodging pages of our website, on the upper right, there is a thermometer to see the temperature in real time.

04 .- Which is better, hotel, apartment or private house?

Although we also offer you reservations in Hotels, we recommend you to stay in apartments or rooms of private homes. You will have good services, a cheaper price, the reliable help of the owners of the house and the independence and privacy you need. If you prefer total independence rent an apartment.

The apartments and private rooms are a legal business in Cuba, the government only grants a license to owners who have impeccable behavior and accommodation in good condition for tourism.

Click on the population you want in the top menu and see features, prices and photos and fill out the booking form.

5 .- About companions in private homes and apartments

The law in Cuba allows you to stay in an apartment or in a private house with any person of any nationality, even if they are not legally married, as long as they are of legal age and rent a double room

There are some houses whose owners do NOT allow couples who are not married or who prove to be stable relationship, in which case it is specified in the description of the house.

- Visits of unregistered family and friends must be authorized by the owners and be in a reasonable number
- The owners will advise you if you have any questions.


6 .- How to pay the apartment or the private house (Casa Particular)?

- It is usually paid once you are in Cuba directly to the owners of the house and in cash.

You do not have to pay anything for our reservation services or advance any amount to reserve, this is a service based on mutual trust. Exceptionally, some houses of Varadero, Guanabo or luxury or with pool in Havana, could ask for a signal to account that you would send directly to the owners. At the moment we will inform you how to do it.


We strongly urge you that if for any reason you are not going to make use of your reservation, please let us know so that you do not leave the family waiting and that you can host another guest, remember that the houses pay a high tax for their free stay Or occupied.

You can change your money or get out of your card in countless CADECA (official currency CAs) and banks, there are everywhere. At the airport there is a CADECA open 24 hours. Read about the Cuban currency and exchange rate

7.- How many people can we spend the night in a room or an apartment?

The price is usually to stay as maximum TWO ADULTS in each room plus a child under 16 if the room has capacity. If more people sleep in a room they usually have to pay a supplement and the room has possibilities.
Check the possibility when completing the questionnaire of the house that interests you.

8.- Are rents expensive in private homes? Which are the best?

The owners of the houses and apartments of rent pay a tax by their license in cuc. This tax is valued by the size of the apartment or room, its amenities, its location and also by the common areas, lounge, terrace, gastronomic offer, etc. The tax also values the area and the street. The houses with swimming pool have a special tax that makes them very expensive.

PRICES ARE PER DOUBLE ROOM (not per person).
In the case of the apartments the final price is the sum of the price of the rooms that compose it.
The price reflects the quality of the accommodation since they are not awarded stars as in hotels but if a tax is set according to their characteristics.

ALL PRICES ON THE WEB ARE UPDATED, no need to ask. Prices in Cuba are not bargained, there are only discounts for long stays of more than one month in some houses.

09.- How can I find out if a house or apartment is authorized to rent?

The apartments and legal houses have a sign similar to a large one at the entrance (see the entrance page of our website the symbol) and an official registration book (as in hotels), where you must sign. This book is taken by the owners of the house to immigration just filled in.

Staying in unauthorized houses is considered a serious breach of the law (even if they are friends or relatives, it is necessary to ask permission and change family visa)
At the departure of Cuba, at the airport, immigration authorities can check on the computer, if you stayed during your stay in legal accommodation

10.- And once in Cuba, what should I do at the airport? FORMALITIES

We have information about everything you need to do since leaving the plane until you arrive at the house, so that all the procedures are simple.

11.- How do I get to the accommodation from the airport?

In Havana it is not allowed that private individuals go to the airport to pick up the tourists nor is there transportation by bus from the airport to the city center in order to avoid agglomerations with accommodation offers that could confuse tourists or take them to accommodations Illegal.

Transportation is carried out exclusively by official taxis. From Jose Marti Airport from Havana to the city there are about 25 - 30km according to area and the taxi costs about 30 cuc.

To leave the airport, not all taxis are served, only those of the "piquera" of the airport that have authorization for collection in the airport. The police usually establish controls outside the airport and immobilize the taxi and go down to tourists whose taxi has no authorization.

In addition many taxi drivers often divert tourists and take them to other houses even without them realizing it until the next day, to earn a commission from some owners with whom they agree, which may be illegal.

That is why we recommend our pick up service with taxis of our confidence.
This service is offered both for the users of our website and for any tourist. Read and print our tips for your arrival in Cuba: Useful tips for your arrival in Cuba

12.- What currency is paid in Cuba?

For most things CUC is used. You can change your currency in Banks and CADECA (Exchange Houses), there are in many places. On arrival you have a CADECA open 24 hours at the airport

In Cuba do not circulate dollars or euros, you have to change to CUC

See the currencies that are changed in Cuba and the exchange rate

Not all currencies are exchanged in Cuba and the American dollar has an additional levy of 10%.

For some things (buying fruits or vegetables in markets, etc) is used the Cuban peso called national currency. 25 Cuban pesos (national currency) are equivalent to one cuc. For one euro they give you approximately 1.20 cuc or 30 Cuban pesos.

There are things, like the ice cream in "Copelia" that are charged in cuc to the tourist and in Cuban pesos to the Cubans. The entrance to party halls can also be charged in different currency depending on whether it is Cuban or foreign


13.- Plane - train - Car rental - Bus How do I move to other provinces?

Avion.- You can make your reservations for flights between cities of Cuba from our website, more information and reservations ....

Train.- It is very slow and uncomfortable, not recommended, better on Viazul buses

Car (auto) of rent .- They are scarce, you can reserve them from our web with all guarantee, but sometimes the agencies do not give the dosponibilidad until fifteen days before the request, in any case they never give availability when they fantasize but of THREE months to your trip.

The reservation can do it from our website with all the official companies of Cuba, with all guarantee and at less price than from Cuba, more information and reservations ...

Our advice is to use taxis and cars (in Cuba are called cars) of autonomous (self-employed) duly legal that are more economical than state taxis and own their own cars.

In our website we have a complete transport service for pick up at the airport and return, go to shows and events, excursions and trips to beaches and cities, etc.

14.- About taxis and displacement in Cuba

Until recently, in Cuba there were many kinds of taxis, according to whether they were taximeters or not, as they were for Cubans or foreigners, and so on.

At present in Cuba, there are two kinds of taxis:

A .- Community taxis for fixed routes, are the vehicles of the 50s and 60s and are paid 10 Cuban pesos per trip. The Cubans to these old cars call them "machines" or "almendrones"

To get to these taxis, one is located on the route through which they pass according to destination, raise their hand, and when they stop it is verified that it goes to the chosen generic destination, for example "Vedado" or "Havana" (if it is La Old Havana).

The users, who are almost always Cubans, go up and down along the route staying in the places closest to their destination, which they carry out on foot.

B.- More modern taxis, which charge in CUC and take you to the destination that you choose and are only for you (do not pick up anyone along the way). These taxis charge in cuc and are the ones normally used by foreigners.

They may be state-owned or self-employed, or private companies that obtain authorization as taxi cooperatives.

Since the end of 2014, most of these taxis, even though they are state-owned, have a private agreement with the taxi driver who sells it in exchange for a minimum daily allowance.

Therefore the use of the taximeter has disappeared and the price has to be agreed beforehand with the taxi driver.

We have a good reliable taxi service, very economical that you can request quickly and by phone, read more information

- Also, whether Cuban or foreign, you can travel by bus (bus), called "metrobus" paying in Cuban pesos - national currency - (only 1 centimo euro). They are often crowded with people and are not usually used by tourists.
- There are mini-buses, called TAXIS RUTEROS with air conditioning that cost 5 Cuban pesos (25 centimos of cuc)
- For tourism, there are vehicles called "cocotaxi" and collection in cuc. They are like a yellow egg. You have to agree and bargain with the taxi driver the price of transport. Remember that you can ask for double the final price
- Cubans often go to work in "bottle", that is, auto-stop, which works very well and is a form of normal displacement in Cuba where people are in solidarity.
- In several cities the urban transport is made in "car" of horses, something typical and economic (Cienfuegos, Bayamo, etc).
In Havana there is a tour bus with open seats that walks the city

15 .- From Havana, how can I make excursions outside Havana? Where?

The best thing is that you hire one of the services that we offer for trips with car and guide or only with car, more information...

You can also book a car without driver, for two days (it is the minimum time that is admitted) and you can do it with all guarantee and confidence with the agency of rentals in Cuba and the main companies more information and reservations...

You can book a car with a driver, at a good price, and avoid the inconvenience of driving, the same taxi driver will explain the most important, more information .....

Lastly, if you have time, go by bus

In the link of listing of accommodations of each city has the most interesting to visit

16.- And what happens if there are hurricanes?

The hurricane season is from August to October. But nothing happens, the Cuban government will worry that you are in a safe place, one of the merits of the Cuban Revolution is to ensure that there are no victims during hurricanes based on a perfect organization.

Trees are felled before arrival, traffic signals are removed, sewers are cleaned, transported to safe places to all persons. With the tourists you have a special care. You will not be in danger in Cuba, but it will be something to count on when you return from your vacation.

17 .- Where can I safely park my car?

In Havana there are 24-hour guarded state car parks, normally costing 1 cuc daily.

All the houses and apartments have some very close, if they do not have it in the same building, so that should not be a concern when looking for your accommodation

18 .- Eating in Cuba

In Cuba it is cheaper to go to eat to restaurants and bars of all kinds that are everywhere, to buy at the supermarket and to cook, because the restaurants are state-owned and buy in Cuban pesos, 25 times cheaper than if you buy at The supermarket that has to do it in cuc. That is why many apartments do not have kitchen.

It has a complete information on where to eat in Havana and prices of food in restaurants and private houses in our section on eating in Cuba

19.- Internet and email in Cuba

Currently there is wifi connection in innumerable points by the street, as much in Havana as in provincial cities. The connection points are usually in parks, walks, gardens, or simply in the streets or in the vicinity of hotels, etc.

It is a service provided by Etecsa, the telephone company. The connection has good speed and to enter it is necessary to have a password and a password, which is provided by cards that sell at different points (where there are call centers, for example in Vedado between 23 and k streets) at the price of 2 cuc for one Hour, being able to be connected and disconnected as many times as necessary to optimize the time.

In connection points, which are many and everywhere, there are usually young people with the mobile checking their mail or Facebook and also in those points there are usually card resellers, with some surcharge.

As the connection points are in full expansion and prices are down, you should consult each other when you arrive in Cuba. You can ask the owner of your accommodation when you give the keys or on the street to any user or in the Hotels.

The hotels also have Wi-Fi, at a slightly higher price than the street. Ask at reception.

Cubans (and foreigners if they hire them) can have email through the phone, with the Cuban number of prepaid cards. It is a service that charges for transmitted data. It's the emails that end in

20.- Phone in Cuba - How to call does my cell phone work?

The phones work very well in Cuba and the Cubans are very fond of calling by phone.
Foreign mobile phones work perfectly for roaming in Cuba, although rates are often high

If you need to call by phone (for example, to reconfirm your reservation in the provinces), you can do it from the Hall of any Hotel (there are many in Havana) or from any public locutorio. Ask the owner of the reserved accommodation to call if there is no telephone in his apartment

You can also buy in Cuba a prepaid card for your mobile to use during your stay in Cuba and thus cheaper your calls. They are available in the offices of Etecsa and in many places distributed by the city, since many individuals have become resellers, so it is very easy to acquire a card.

Domestic tariffs in Cuba are extremely cheap, both local and provincial.
However calls from abroad to Cuba or from Cuba to abroad are one of the highest in the world.

To call Cuba you must dial the international prefix of your country (+) and the prefix of Cuba that is 53.
The phones in Havana have 8 digits and start with 7.

Provincial telephones can change prefixes according to where they are called (from Havana or between provinces), although the criterion is being unified to be 8 figures as in Havana.

The information telephone number is 113 and the international number 119

21 .- What can I give to Cubans? - HELP CUBA

You can enter in Cuba up to 10 kilos of medicines whenever they go in their original boxes. This weight does not count in the one that is allowed to the entrance to Cuba. (See our section on Customs and Visa.
The main ailments in Cuba are asthma, blood pressure, flu, intestinal conditions, etc.)

And to the delight of Cubans you can bring them as perfumes, cosmetics, nail polish, underwear and all kinds of things (remember that the climate of Cuba is an eternal summer), sunglasses, presbyopic glasses for the elderly , School supplies for children, etc. etc.

Remember that Cubans are extremely clean, take care of their personal cleanliness to the extreme, so toothbrushes, toothpaste, cologne, etc., are much appreciated.

22 .- Personal relationships in Cuba

In Cuba sex is understood as a necessity of life. Also as a diversion. It has no negative cognotacion. Sex is socially accepted as something natural. Between a couple there is nothing forbidden or more limit than the couple understands.

In Cuba there is no incitement to promiscuity, and there are continuous campaigns to prevent sexual diseases, but each person is free to have the couples he wants without socially being considered badly.

In Cuba, age differences in a relationship are also not very important.

23.- What is a "jinetero" or "jinetera"?

The jinetero / a is a boy or girl who offers "company services" without asking for money, but with the encouragement of receiving some help. Socially, it is not well accepted. Prostitution in Cuba is badly considered and deserves special re-education.

As Cubans are friendly and friendly by nature and have a free sexuality, sometimes it is not easy to distinguish for who goes to Cuba for the first time, who is a jinetero or jinetera and who is not


24.- What is harassment of the tourist?

In Havana especially, the most tourist city of Cuba and as a consequence of the economic necessity, many people appeared that offer to the tourists all sorts of things in the street. Guide services without being, tobaccos, taxi, etc, all with the aim of earning a tip or a commission.

For that reason the government issued a regulation condemning the harassment of tourists and is now almost disappeared.

25.- SECURITY FOR THE TOURIST What laws of Cuba should I know?

Cuba is considered a VERY SAFE country for the tourist, but you should always take the usual security measures to any unknown country. Remember that what is allowed in your country may not be allowed in Cuba.

The most common crimes are due to the trust that the tourist places in people he meets in the street inviting them to his room, where they can rob him. Therefore, whenever you invite someone to your room or apartment, you must ask for the identity meat or tell the owner, to note the visitor's meat number and that all Cubans are carrying it and that is the guarantee that it can be identified If something is missing.

Remember that staying in unauthorized homes is prohibited.

You can see the information about the rental of houses on the website of the Ministerio de Financias y Precios de Cuba.

26.- Who do I go to in Cuba if I have any doubts about anything?

The owner or owner of the house where he / she is housed will be the person who best guides him. That is why it is also important that you stay in legal houses of trust.

27.- I'm going to the Palacio de Congresos - Where is it and where do I stay?

The Palacio de Congresos is in a residential area called "Playa" (does not mean there is a beach), quite far from the city center. See location of the Congress Center on the map .

Accommodation: This area abounds in luxury homes, with swimming pool, which do not rent because it is not tourist area.

There are two solutions. One to rent a lodging relatively close, and another solution is to stay in a house in the Center of Vedado, around the Hotel Habana Libre that is between 23 and L streets, the so-called "golden corner of Havana" and that is where They deliver the accreditations and they leave buses (guaguas) very economic or free that take you directly to the Palace of Congresses.

28 .- Curious anecdotes in Cuba

29 .- Interesting places to visit in Havana

30 .- Interesting places to visit in Cuba

31 .- Law of Leasing Private Houses in Cuba